Contact LoftFlat

LoftFlat is a small, independent, ad-supported site — there is no support desk standing by, but a real person reads what comes in to support@loftflat.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the square footage calculator, rent affordability calculator, paint calculator, lighting calculator, cost per square foot calculator, or ceiling volume calculator — and what you entered); a tool or topic you wish existed on the site; an out-of-date fact or broken link in the blog, learn section, or the museum; or a bug in how a page looks or behaves on your device.

There is no ticketing system or live chat here, and no fixed response time to promise — email is read and handled as it comes in. If a question is really about your specific tenancy, purchase, or building project, an estate agent, surveyor, architect, or qualified tradesperson will have a more authoritative answer than this site can give; LoftFlat’s tools produce general estimates, not professional determinations, and the site is not affiliated with any agency, developer, or standards body.

Before writing in about a tool result, it can help to double-check the figures you entered — dimensions, units, income period, or ceiling height are the most common source of a surprising answer. If it still looks wrong after that, that’s exactly the kind of message worth sending.